If you are a new business and you would like to stock Newspapers and Magazines, we would like you to read the following documents:

• Service Pledge (PDF)
• Terms & Conditions (PDF)
• Wholesaler Fast Track Restitution Claim Form (PDF)

The Menzies Distribution Service Pledge is a collection of promises from us to our customers which represent the highest set of wholesale service standards in the industry.

We recommend you pay particular attention to Part 13: Financial Arrangements, which provides information on Minimum Sales Value and Carriage Service Charge.

Please note for all new 7 day accounts newspapers and magazines we require a £1000.00 deposit (£600 for Newspapers only). There is also a Minimum Sales Value (MSV) target of £235.32 on National Newspapers, this means you have to sell a net value of £235.32 per week for Newspapers (Magazines and Regional Titles are not included in this calculation) and where the value falls below this there will be a surcharge of the difference. There is no time limit on this target being applied to new accounts and will only be removed if newspaper sales are consistently above the £235.32 level. MSV is reviewed every 13 weeks.

There is also a weekly Carriage Service Charge of £45.95 for delivery and uplift of unsolds. If you would like to proceed, as a first step, please complete the application form and e-mail it to Customer.Masterdata@menziesdistribution.com. Please note we will require hard copies of the forms posted to our office for the attention of Customer Master Data, Menzies Distribution, Verdant, 2 Redheughs Rigg, South Gyle, Edinburgh, EH12 9DQ, before we can commence supplies.

Press Distribution Charter

In 2011, The Press Distribution Forum launched the Press Distribution Charter. This document sets out exactly what standards you can expect from publishers and wholesalers, and helps you find solutions if things go wrong.

To read the Press Distribution Charter click here.

To find out more about the Press Distribution Forum click here.

New accounts

If you're a new business and newspapers and/or magazines are not currently being supplied to you, complete the following:

• Application for Supplies (PDF)

Change of agency

Where newspaper and/or magazines are already being supplied to the outlet and the owner wishes to sell or transfer their business, please request a Change of Agency (COA) form to allow us to process the necessary account changes and limit any disruption to your supplies.

CSC

We will set a Carriage Service Charge (CSC), calculated on the basis of relevant distribution costs and currently indexed for movements in the Freight Transport Association's table of costs for the distribution industry, which are published quarterly.

We will provide six weeks' notice of any changes to your CSC before applying them.

We will provide six weeks' notice of any changes to the method by which your CSC is calculated before applying them.

Your CSC will be agreed with you before you commence deliveries.

Deposit

Each new customer, who meets the minimum FINANCIAL criteria, will need to make a deposit, currently equal to three times our National MSV (for newspapers) and an amount between £350 and £600 (for magazines).

Each customer who is assuming ownership of an existing account, and who meets the minimum financial criteria, will need to make a DEPOSIT equal to twice that account's average weekly invoice value, or three times our National MSV (for newspapers) and am amount between £350 and £600 (for magazines), whichever is the higher.

Provided that we are satisfied with your payment history, we will refund your deposit after 11 months of TRADING.

MSV

We operate a policy whereby we will undertake to supply a new customer anywhere in our coverage area, provided they meet our MSV. Customers subject to MSV whose net weekly account for newspapers (magazine sales are not included in this calculation) falls below the required level will be subject to a surcharge, equal to the difference.

MSV levels are:-

7 days - £235.32

6 days - £185.90

Sunday only - £65.89

If you wish to make an application for a supply of newspapers from a retailer who, using the criteria as laid out in:

• Conditions of Sale (PDF) (Section 7) falls into the correct category, we recommend in the first instance that you approach the retailer.

If the retailer is willing to register for a Sub Retailing supply, print the following document and pass it on to the retailer:

• Registration of Sub Retail Supplies (PDF)

Once the retailer has completed the form and given it back to you, post it to your closest branch at least one week before you want supplies to start.

Our comprehensive training guide covers all the things involved in managing your news and magazine supplies day to day, including topics like:

• An overview of the supply chain
• Daily tasks
• Receiving your supplies
• Preparing and merchandising your display
• Managing your returns
• Checking your invoice
• Managing your supply levels
• Maintaining your display
• Further services available
• A glossary of terms
• A troubleshooting guide
• Your daily task checklist

Download the Customer Welcome Pack / Training Pack

We offer a host of services on the web, available 24 hours, so you can work from home and your business. These include:

Daily Reports:

• on your delivery, including estimated delivery time and any important information about your supplies
• on your sales performance, so you can see trends and react to them
• on what's new and important service information

Access to all your important documents, including:

• upcoming and previous delivery notes
• invoices
• recall, upcoming recall and voucher recall notes
• allocation advice notes
• news flashes

Plus the ability to:

• make claims online
• order extras
• make changes to your order
• search for titles and barcodes
• access useful planograms and shelf layouts

Register today for instant access to our online services. Registration only takes 5-10 minutes, and could make your life easier!

• Register for online services now

Please CLICK HERE to access our i-Menzies User Guide

What is Superleague?

Superleague Benefits & Members Information

Superleague works with professional independent news retailers to drive sales of newspapers and magazines in your store. The service has been designed to specifically support independent retailers, to help you become more competitive within your local area, thereby preserving a balanced retail marketplace for newspapers and magazines.

As a Superleague member you will now be part of a large group, recognised as a 'multiple' on Menzies systems and have access to the tools you need to help compete in a tough and competitive marketplace.

The service is completely free - all that we ask is that you fully commit to Superleague, comply with and support all promotional activity.

Benefits of being a Superleague member

• Promoted titles - you will receive 3 issues of each promoted title, this will give it a chance to sell in your shop. If copies are sold, this will be absorbed into your standing order, if you don't sell copies these will be removed.
• Communication - you will receive a monthly personalised full colour Superleague newsletter which has been created to cover key messages, for example, category insight, promotional activity, contact details and so on. We will also be using email and i-Menzies.
• Promotion activity - full structured programme covering promotions, category advice and support for magazines, newspapers and home delivery.
• Display advice - block planograms will be provided and based on fixture size and traffic flow.
• Help Desk - we are introducing a Superleague Help Desk that you can use if you have any queries on promotions, availability issues, advice on how to launch a HND service, or if you are having any supply issues that are not getting answered and would like to escalate. We will raise these with a dedicated Menzies Superleague Account Manager and help get these resolved.
• Superleague Stars - a new reward scheme to award excellence in compliance, sales performance, window displays etc.
• HND Campaigns - fully funded Home News Delivery Campaigns to help increase your current rounds.

Your commitment - what we expect from you

• Participate in and support all Superleague newspaper and magazine promotional activity.
• Comply with all ranging schedules and planograms (if you have signed up).
• Allow Superleague to undertake in-store compliance checking.
• Don't early return any promoted or ranged titles.

Superleague range

We are introducing a magazine range to Superleague members who would like help with managing their range. Ranges will be based on your fixture size and will consist of top selling titles from national rankings, taking into account your trading location and customer demographics. It will have no impact on any local, specialist, shop saves or niche titles that you currently stock or deliver. Any additional titles that you want to add that are not part of the range can be added at any time in the normal way. If you chose to sign up to the range, a full set of easy to follow instructions will be sent or walked in by a Retail Development Advisor showing you how to implement the range. The Superleague Help Desk will also be able to assist if you have any queries.

Types of promotions

• National - All customers
• Regional - customers in certain regions
• Flexi - customers that stock competitors titles
• Adult - customers that stock adult titles
• Elite - customers who have an Elite unit

Apply now to join Superleague

If you would like to join Superleague, contact the Superleague Help Desk at Superleague@menziesdistribution.com

© Copyright Menzies Distribution

We offer all our retail customers a national service offer for supply management using Sales Based Replenishment (SBR) and Fulfilment criteria.

SBR and Fulfilment has been innovated and developed by Menzies to further enhance our core service; maximising sales efficiency for the retailer and sales effectiveness for the publisher. The current offer consists of the following:

SBR and Fulfilment

For the top 150 best selling monthlies and 31 best selling weeklies in our SBR facility we reduce initial supply to a net sales target. For these titles in both our SBR and Fulfilment facility, we automatically create sales replenishment orders for cases of predicted sell-out, through the daily monitoring of sales and the assessment of future sales requirements against product sales curves. The orders are picked, packed and delivered the following day.

Menzies SBR offer has been developed in conjunction with the PPA and we actively promote the development of the "standard offer". SBR applies for orders above 24 copies for monthlies with a consequent reduction of initial supply of 25%; and orders above 49 copies for weeklies with a consequent reduction of supply of 10%.

Development opportunities

There are variations to the SBR and Fulfilment offers described above regarding parameters for allocation gateways, reduction criteria, replenishment periods, titles involved etc where by mutual agreement special conditions apply. These are designed with individual retailer groups to enhance our core offer.Menzies is willing to meet with any of our customers to discuss development opportunities in this area, as part of our on-going process to improve the service offer.

We are continually working to expand the range of titles and offers available for this function, to offer flexibility in the current and future retailer market.

The benefits

This service has proven to offer an average 45% reduction in returns levels for our SBR customers; increased crude and shelf availability in supply replenishment for potential sell-out situations; and notable additional sales for both SBR customers and Fulfilment customers in particular.

EPOS requirements

The facility is open to all multiple and independent retailers providing clean and audited EPOS data on a daily basis. We require data from a reputable EPOS provider, and currently include CTN Systems and YP Electronic Systems in our third party provider client list.

Our Sales Development team gives our retail customers access to a flexible and proactive resource of personnel who are trained to offer guidance, support and advice on the following topics:

• Range and availability of all products
• Merchandising of displays
• Training on documentation and procedures
• Provide information on new and promoted titles
• Give guidance on Point of Sale materials and how to use them
• Provide advice on new or replacement racking
• Provide advice on stock control
• Tell our customers about system developments and new innovations
• Recommend planograms to help with merchandising
• Offer advice and literature on Home News Delivery initiatives
• Investigate and help resolve any ongoing operational issues

Menzies Distribution can offer you racking, display and security products from two of the UK's leading racking manufacturers.

• Bartuf Brochure 2016
• Bartuf Display Brochure

To make an order please email sales.info@menziesdistribution.com or contact your local Branch or Contact Centre.

Exclusively for independent retailers, we can offer deferred charges for magazines and seasonal goods to help you maximise your sales potential and manage your cash flow.

Magazines

Magazine sales are booming in both volume and value.

The magazine marketplace:

• Is the biggest growth area in the news market
• Regularly has exciting new title launches
• Offers growing lifestyle interest to your customers

To help you take advantage of this trend, Menzies Distribution can offer extended payment terms, which means that you effectively pay only for net sales on all your magazine sales

Seasonal goods

Annuals and calendars are also included in our attractive seasonal offer of extended payment terms, allowing you to develop and even extend your range of seasonal goods in order to encourage sales at key times of the year.

Home news delivery

Independent newsagents lead the industry on operating home delivery. If you operate a home news delivery service, you will almost certainly be able to benefit from our offer of extended credit. Provided you pay by direct debit and can provide evidence that at least 25% of your weekly home delivered news/magazine sales are paid for on a monthly basis by customers, Menzies Distribution can offer you extended payment terms.

What do I need to do?

All that we ask in return is that you commit yourself to:

• Accepting promotional allocations for new titles and promotions
• Giving display space to magazines for their entire on-sale period
• Paying your Menzies Distribution invoices by direct debit

Find out more and apply!

If you'd like to take advantage of these offers, read more about extended payment and complete the application form and direct debit instructions found here.

What is Superleague?

Superleague works with professional independent news retailers to drive sales of newspapers and magazines in your store. The service has been designed to specifically support independent retailers, to help you become more competitive within your local area, thereby preserving a balanced retail marketplace for newspapers and magazines.

As a Superleague member you will now be part of a large group, recognised as a 'multiple' on Menzies systems and have access to the tools you need to help compete in a tough and competitive marketplace.

The service is completely free - all that we ask is that you fully commit to Superleague, comply with and support all promotional activity.

Benefits of being a Superleague member

• Promoted titles - you will receive 3 issues of each promoted title, this will give it a chanceto sell in your shop. If copies are sold, this will be absorbed into your standing order, if you don't sell copies these will be removed.
• Communication - you will receive a monthly personalised full colour Superleague newsletter which has been created to cover key messages, for example, category insight, promotional activity, contact details and so on. We will also be using email and i-Menzies.
• Promotion activity - full structured programme covering promotions, category advice and support for magazines, newspapers and home delivery.
• Display advice - block planograms will be provided and based on fixture size and traffic flow.
• Help Desk - we are introducing a Superleague Help Desk that you can use if you have any queries on promotions, availability issues, advice on how to launch a HND service, or if you are having any supply issues that are not getting answered and would like to escalate. We will raise these with a dedicated Menzies Superleague Account Manager and help get these resolved.
• Superleague Stars - a new reward scheme to award excellence in compliance, sales performance, window displays etc.
• HND Campaigns - fully funded Home News Delivery Campaigns to help increase your current rounds.

Your commitment - what we expect from you

• Participate in and support all Superleague newspaper and magazine promotional activity.
• Comply with all ranging schedules and planograms (if you have signed up).
• Allow Superleague to undertake in-store compliance checking.
• Don't early return any promoted or ranged titles.

Superleague range

We are introducing a magazine range to Superleague members who would like help with managing their range. Ranges will be based on your fixture size and will consist of top selling titles from national rankings, taking into account your trading location and customer demographics. It will have no impact on any local, specialist, shop saves or niche titles that you currently stock or deliver. Any additional titles that you want to add that are not part of the range can be added at any time in the normal way. If you chose to sign up to the range, a full set of easy to follow instructions will be sent or walked in by a Retail Development Advisor showing you how to implement the range. The Superleague Help Desk will also be able to assist if you have any queries.

Types of promotions

• National - All customers
• Regional - customers in certain regions
• Flexi - customers that stock competitors titles
• Adult - customers that stock adult titles
• Elite - customers who have an Elite unit

Apply now to join Superleague

If you would like to join Superleague, contact the Superleague Help Desk on 0131 469 4607 or Superleague@menziesdistribution.com

We have industry-leading allocation systems for both magazines and newspapers targeted to embrace the aspirations of ourselves, publishers and retailers.

Click here for details of i-Mag our new magazine allocation system.

In 2005, Menzies Distribution created a new Sales Development team to provide retailers with access to a flexible and proactive resource of personnel who are trained to offer guidance, support and advice to retailers, all with the intention of improving sales of titles.

The services offered by the Sales Development team include:

• Information on the range and availability of titles
• Help with merchandising of displays
• Training for retailers on documentation and procedures
• Support and information on new and promoted titles
• Point of Sale materials
• New or replacement racking
• Stock control
• Updates on system developments to help retailers
• Access to planograms for merchandising and range development
• Help and leaflets for Home News Delivered initiatives